At times, the whole gender diversity discussion can easily fall into the positive discrimination banner. However, what is increasingly clear,…
Organisational Restructuring: Leverage Diversity of Thinking
So, your organisation has a set senior management team, and a concrete workforce. Given recent pressure to downsize, you…
Doing More with Less: Leadership Lessons from an Entrepreneur
With the onset of the financial crisis, the financial world is in turmoil. Redundancies are announced on a daily basis,…
The Key to Irresistible Service: Stand in your Customers Shoes (or Stilettos)
Banks are under great pressure to recoup some of the pennies that could momentarily redress their dire financial situations. I…
Bottoms-up: a special recipe for innovation cocktail
A few years ago I was working for the world’s second largest spirits company. I was the first saleswoman the…
Leadership lessons from a failing business: UK / US PLC listen-up
With the onset of the financial crisis, the City is in turmoil. Redundancies are announced on a daily basis, employees…
